Definitions
Customer : any professional or capable natural person within the meaning of articles 1123 and following of the Civil Code, or legal person, who visits the Site subject to these general conditions.
Services and Services: http://www.phytomisan.com makes available to Customers: You will thus find: All elements of the information on the Site, including text - images - videos. Customer information: Hereinafter referred to as "Information (s)" which correspond to all the personal data that may be held by http://www.phytomisan.com for the management of your account, customer relationship management and for analytical and statistical purposes. User: Internet user connecting, using the aforementioned site. Personal informations : “Information which allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (article 4 of law n° 78-17 of January 6, 1978). The terms "personal data", "data subject", "subcontractor" and "sensitive data" have the meaning defined by the General Data Protection Regulations (RGPD: n° 2016-679)
1. Presentation of the website.
Under article 6 of Law No. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the website are informed http://www.phytomisan.com are informed of the identity of the various parties involved in creating and monitoring the website: Owner : Laboratory Phytomisan,SIRET: 52757410700027, APE 2042Z, 14, rue de l'ours, 68200 Mulhouse, France
Responsible for publication & Data Protection Officer : Dr. Shahid Nasim – 07.69.55.34.98, Email: contact@phytomisan.com
The official publication is a natural person or a legal person.
Hosting provider : OVH : 1and1 – 7 Place de la Gare 57200 Sarreguemines 0970 808 911
2. Terms of Use and the services offered.
The Site constitutes an intellectual work protected by the provisions of the Intellectual Property Code and applicable International Regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works of the Site. Use of the site http://www.phytomisan.com implies full acceptance of the terms and conditions described below. These terms of use may be modified at any time, users of the site http://www.phytomisan.com are therefore invited to consult them on a regular basis. This website is normally accessible to users at any time. An interruption due to technical maintenance may however be decided by http://www.phytomisan.com, which will then endeavor to communicate to users before the dates and times of the intervention. The website http://www.phytomisan.com is updated regularly by http://www.phytomisan.com responsible. In the same way, the legal notices can be modified at any time: they nevertheless impose themselves on the user who is invited to refer to them as often as possible in order to become acquainted with them.
3. Description of services provided.
The website http://www.phytomisan.com aims to provide information on all the company's activities. http://www.phytomisan.com strives to provide on the site http://www.phytomisan.com information as precise as possible. However, it cannot be held responsible for omissions, inaccuracies and deficiencies in the update, whether by itself or by the third party partners who provide it with this information. All the information indicated on the site http://www.phytomisan.com are indicative only and are subject to change. Furthermore, the information on the site http://www.phytomisan.com are not exhaustive. They are given subject to changes being made since they are online.
4. Contractual limitations on the technical data.
The site uses JavaScript technology. The website cannot be held responsible for material damage linked to the use of the site. In addition, the user of the site agrees to access the site using recent equipment, not containing any virus and with an up-to-date latest generation browser. The site http://www.phytomisan.com is hosted by a service provider on the territory of the European Union in accordance with the provisions of the General Data Protection Regulation (RGPD: n° 2016-679) The objective is to provide a service that ensures the best accessibility rate . The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible durations, in particular for the purposes of maintenance, improvement of its infrastructures, failure of its infrastructures or if the Services and Services generate deemed traffic. unnatural. http://www.phytomisan.com and the host can not be held responsible in case of malfunction of the Internet, telephone lines or hardware and telephony related to the congestion of the network preventing access to the server.
5. Intellectual property and counterfeiting.
http://www.phytomisan.com is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited without the prior written permission of: http://www.phytomisan.com. Any unauthorized use of the site or any of the elements it contains will be considered as constituting an infringement and prosecuted in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.
6. Limitations of Liability.
http://www.phytomisan.com acts as the publisher of the site. http://www.phytomisan.com is responsible for the quality and veracity of the Content it publishes. http://www.phytomisan.com can not be held responsible for direct or indirect damage to the user's equipment when accessing the website http://www.phytomisan.com, resulting either from the use of equipment that does not meet the specifications specified in point 4, or from the occurrence of a bug or incompatibility. http://www.phytomisan.com can not also be held responsible for consequential damages (such as for example a loss of market or loss of a chance) consecutive to the use of the site http://www.phytomisan.com. Interactive spaces (possibility to ask questions in the contact space) are available to users. http://www.phytomisan.com reserves the right to delete, without prior notice, any content posted in this space that would contravene the applicable law in France, especially the provisions on data protection. Where appropriate, http://www.phytomisan.com also reserves the right to bring the user's civil question the civil and/or criminal liability into play, especially in the event of a racist, abusive, defamatory or pornographic message, regardless of the medium used (text, photograph ...).
7. Management of personal data.
The Client is informed of the regulations concerning the marketing communication, the law of the 21 June 2014 for the trust in the Digital Economy, the Data Protection Act of 06 August 2004 as well as the General Regulation on the Protection of Data (RGPD: n ° 2016-679).
7.1 Responsible for the collection of personal data
For Personal Data collected in the context of creating the User's personal account and browsing the Site, the person responsible for processing Personal Data is: phytomisan. http://www.phytomisan.comis represented by shahid, its legal representative As responsible for processing the data it collects, http://www.phytomisan.com undertakes to comply with the framework of legal provisions in force. It is up to him, in particular, to the Client to establish the purposes of his data processing, to provide his prospects and clients, from the collection of their consents, with complete information on the processing of their personal data and to maintain a register of treatments consistent with reality. Every time http://www.phytomisan.com deals with Personal Data, http://www.phytomisan.com take all reasonable steps to ensure the accuracy and appropriateness of the Personal Data in relation to the purposes for which http://www.phytomisan.com treats them.
7.2 Purpose of the collected data
http://www.phytomisan.com is likely to process all or part of the data:
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- to enable navigation on the Site and the management and traceability of services and services ordered by the user: login and use of the Site, invoicing, order history, etc.
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- to prevent and fight against computer fraud (spamming, hacking ...): computer hardware used for navigation, IP address, password (hash)
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- to improve the navigation on the Site: connection and usage data
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- to conduct optional satisfaction surveys on http://www.phytomisan.com : E-mail adress
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- to carry out communication campaigns (sms, mail): phone number, email address
http://www.phytomisan.com does not market your personal data which are therefore only used by necessity or for statistical purposes and analyzes.
7.3 Right of access, rectification and opposition
In accordance with the European regulations in force, Users of http://www.phytomisan.com have the following rights:
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- right of access (article 15 GDPR) and rectification (article 16 GDPR), updating, completeness of user data right to block or erase personal user data (article 17 of GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or conservation is prohibited
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- right to withdraw consent at any time (Article 13-2c RGPD)
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- right to limit the processing of User data (Article 18 RGPD)
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- right to oppose the processing of User data (Article 21 RGPD)
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- right to the portability of the data that Users will have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 RGPD)
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- the right to define the fate of the data of the Users after their death and to choose to whom http://www.phytomisan.com will have to communicate (or not) his data to a third party they have previously designated
As soon as http://www.phytomisan.com has knowledge of the death of a User and in the absence of instructions from him, http://www.phytomisan.com undertakes to destroy its data, unless its conservation proves necessary for probative purposes or to meet a legal obligation. If the User wishes to know how http://www.phytomisan.com uses his Personal Data, request to correct or oppose their treatment, the User may contact http://www.phytomisan.com in writing to the following address: phytomisan – DPO, Dr. Shahid Nasim
14, Rue de l'ours, 68200 Mulhouse, France In this case, the User must indicate the Personal Data that he would like http://www.phytomisan.com corrects, updates or deletes, by identifying himself precisely with a copy of an identity document (identity card or passport). Requests for the deletion of Personal Data will be subject to the obligations that are imposed on http://www.phytomisan.com by law, in particular as regards the conservation or archiving of documents. Finally, Users of http://www.phytomisan.com can file a complaint with the supervisory authorities, and in particular with the CNIL (https://www.cnil.fr/fr/plaintes).
7.4 Non-communication of personal data
http://www.phytomisan.com refrains from processing, hosting or transferring the Information collected from its Customers to a country outside the European Union or recognized as "unsuitable" by the European Commission without first informing the customer. However, http://www.phytomisan.com remains free from the choice of its technical and commercial subcontractors on the condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679). http://www.phytomisan.com undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer's Information is brought to the knowledge of http://www.phytomisan.com, the latter must inform the Customer as soon as possible and inform him of the corrective measures taken. otherwise http://www.phytomisan.com does not collect any “sensitive data”. The User's Personal Data may be processed by subsidiaries of http://www.phytomisan.com and subcontractors (service providers), exclusively in order to achieve the purposes of this policy. Within the limits of their respective attributions and for the purposes mentioned above, the main persons likely to have access to the data of the Users of http://www.phytomisan.com are mainly the agents of our customer service.
7.5 Types of data collected
Concerning the users of a Site http://www.phytomisan.com, we collect the following data which is essential for the operation of the service, and which will be kept for a maximum period of 12 months after the end of the contractual relationship:
surname, first name, email, address, telephonehttp://www.phytomisan.com also collects information that improves the user experience and offers contextualized advice:
ORDER PROCESSING. This data is kept for a maximum period of 12 months after the end of the contractual relationship.
8. Incident Notification
No matter how hard you try, no method of transmission over the Internet, and no method of electronic storage, is completely secure. We cannot therefore guarantee absolute security. If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level. We are committed to fully informing our clients of all matters relating to the security of their account and to providing them with all the information necessary to help them comply with their own regulatory reporting obligations. No personal information of the user of the site http://www.phytomisan.com is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium to third parties. Only the assumption of redemption of http://www.phytomisan.com and its rights would allow the transmission of such information to the prospective purchaser who would in turn be given the same obligation to store and modify data with respect to the user of the site http://www.phytomisan.com.
Safety
To ensure the security and confidentiality of Personal Data and Personal Health Data, http://www.phytomisan.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords. When processing Personal Data, http://www.phytomisan.comtake all reasonable steps to protect against loss, misuse, unauthorized access, disclosure, alteration or destruction.
9. Hypertext links "cookies" and tags ("tags") internet
The site http://www.phytomisan.com contains a number of hypertext links to other sites, set up with the permission of http://www.phytomisan.com. However, http://www.phytomisan.com does not have the possibility of verifying the content of the sites thus visited, and therefore assumes no responsibility for this fact. Unless you decide to disable cookies, you agree that the site can use them. You can deactivate these cookies at any time and free of charge from the deactivation options offered to you and recalled below, knowing that this may reduce or prevent accessibility to all or part of the Services offered by the site.
9.1. " COOKIES "
A "cookie" is a small information file sent to the User's browser and stored in the User's terminal (eg computer, smartphone), (hereinafter "Cookies"). This file includes information such as the User's domain name, the User's Internet Service Provider, the User's operating system, and the date and time of access. The Cookies do not risk in any case to damage the terminal of the User. http://www.phytomisan.com may process the User's information concerning his visit to the Site, such as the pages viewed, searches performed. This information allows http://www.phytomisan.com to improve the content of the Site, the navigation of the User. Cookies facilitating navigation and/or the provision of the services offered by the Site, the User can configure his browser to allow him to decide whether or not he wishes to accept them so that Cookies are saved in the terminal or, on the contrary, that they are rejected, either systematically or according to their issuer. The User can also configure his browser software so that the acceptance or refusal of Cookies is offered to him from time to time, before a Cookie is likely to be saved in his terminal. http://www.phytomisan.com informs the User that, in this case, the functionalities of his navigation software may not all be available. If the User refuses the registration of Cookies in his terminal or his browser, or if the User deletes those which are registered there, the User is informed that his navigation and his experience on the Site may be limited. This could also be the case when http://www.phytomisan.com or one of its service providers cannot recognise, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet. If applicable, http://www.phytomisan.com declines any responsibility for the consequences related to the degraded functioning of the Site and the services possibly proposed by http://www.phytomisan.com, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for http://www.phytomisan.com to record or consult the Cookies necessary for their operation due to the choice of the User. For the management of Cookies and User choices, the configuration of each browser is different. It is described in the help menu of the browser, which will allow you to know how the User can modify his wishes in terms of Cookies. At any time, the User can choose to express and modify his wishes in terms of Cookies. http://www.phytomisan.com may also use the services of external service providers to help it collect and process the information described in this section. Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the Site of http://www.phytomisan.com or in its mobile application and if the User has accepted the deposit of cookies by continuing to browse the Website or the mobile application of http://www.phytomisan.com, Twitter, Facebook, Linkedin and Google Plus may also place cookies on your devices (computer, tablet, mobile phone). These types of cookies are only placed on your terminals if you consent to them, by continuing to browse the Website or the mobile application of http://www.phytomisan.com. At any time, the User may nevertheless reconsider his consent to http://www.phytomisan.com deposits this type of cookies.
Article 9.2. TAGS ("TAGS") INTERNET
http://www.phytomisan.com may occasionally employ web beacons (also known as "tags", or action tags, one-pixel GIFs, clear GIFs, invisible GIFs, and one-to-one GIFs) and deploy them through an analytics partner Web that may be located (and therefore store the corresponding information, including the User's IP address) in a foreign country. These tags are placed both in online advertisements allowing Internet users to access the Site, and on the various pages thereof. This technology allows http://www.phytomisan.com to evaluate the responses of visitors to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User. The external service provider may collect information on visitors to the Site and other Internet sites using these tags, compile reports on the activity of the Site for the attention of http://www.phytomisan.com, and provide other services related to the use of it and the Internet.
10. Governing Law and Jurisdiction.
Any dispute related to the use of the site http://www.phytomisan.com is subject to French law. Except in cases where the law does not permit it, exclusive jurisdiction is granted to the competent courts of Mulhouse.